HPM88 believes gambling should be enjoyable entertainment, not a burden. We provide tools, guidance, and support to ensure every member in Malaysia can enjoy a healthy and controlled gaming experience.
All these tools are accessible directly from your account panel — free, no conditions, and effective immediately.
Set daily, weekly, or monthly deposit limits based on your financial capacity. Limits take effect immediately once saved and can only be decreased right away — increasing a limit requires a 7-day waiting period.
Control how long you can play in a single session. When the time limit is reached, the system will notify you and give you the option to continue or stop consciously.
Set the maximum loss amount you are willing to absorb within a given period. The system automatically blocks wagering activity once this limit is reached.
Need a short break? Activate a pause for 24 hours, 48 hours, or 7 days. During the pause period, your account cannot be used for betting but your funds remain safe.
The strongest option — lock your account for 6 months, 1 year, or permanently. No early exceptions. This is a serious commitment to your personal recovery.
You can choose to opt out of receiving any promotions, bonuses, or marketing offers. This reduces external triggers that may influence your playing decisions.
Responsible gaming means enjoying wagering as a form of entertainment — not as a way to generate income, escape problems, or resolve life's pressures. At hpm88, we view responsible gaming not merely as a slogan, but as a genuine commitment we share with every member.
Malaysia has a unique entertainment culture, and many enjoy gambling as a fun social activity. As long as it is done within reasonable limits and with full awareness, it can be a positive experience. Problems arise when boundaries are ignored — which is why hpm88 provides a range of tools and support to help you stay on the right track.
hpm88 Core Principles: Every decision you make on our platform should come from full awareness, not emotional impulse or outside pressure. Only play with money you can afford to lose.
Recognising early warning signs is the single most important first step. Problem gambling rarely happens overnight — it typically develops gradually and often goes unnoticed by the person involved. Here are some signs that deserve serious attention:
Continuing to play to "win back" money already lost, even as the situation gets worse.
Lying to family or friends about the time and money spent on gambling.
Borrowing money, selling possessions, or failing to pay bills due to the need to gamble.
Feeling anxious, irritable, or distressed when unable to gamble, or after a significant loss.
Work, family, and social relationships begin to suffer as more time is consumed by gambling.
Needing to wager increasingly larger amounts to experience the same level of excitement as before.
Important: If you recognise two or more of the signs above in yourself, it's a signal to act. Don't wait for the situation to get worse — use HPM88's self-control tools or contact our support team immediately.
Answer the short questions below honestly to evaluate your relationship with gambling. This is not a clinical test, but it can help you spot patterns you may not have noticed before.
Check if you agree with the following statements in the past 30 days:
Interpretation: If you checked 1–2 boxes, take precautions by setting limits. If 3 or more, we recommend using the self-exclusion tool and seeking professional support. Remember, asking for help is a sign of strength, not weakness.
Activating self-control tools on hpm88 is simple and can be done in under two minutes. Here are the steps:
Log in to your account using your registered username and password.
Click the profile icon in the top-right corner, then select "Account Settings" or "Security Settings".
Find the "Responsible Gaming" or "Self-Control" section in your settings menu.
Choose from deposit limits, loss limits, time limits, a temporary pause, or self-exclusion based on your needs.
Enter the desired limit value and click "Save". The setting takes effect immediately for instant protection.
| Tools | Feature | Period | Cancellable? |
|---|---|---|---|
| Deposit Limit | Limiting deposit amounts | Daily / Weekly / Monthly | 7-day waiting period |
| Loss Limit | Block when losses are reached | Daily / Weekly / Monthly | 7-day waiting period |
| Time Limit | Limiting play sessions | Per session | Yes, at any time |
| Temporary Break | Temporary account lock | 24 hours – 7 days | After the period ends |
| Self-Exclusion | Full account lock | 6 months – Permanent | Cannot be cancelled early |
| Unsubscribe from Promotions | Stop all marketing communications | Until changed | Yes, at any time |
As a responsible online gambling platform in Malaysia, hpm88 has implemented a range of proactive measures to ensure a safe and fair gaming environment for all members.
HPM88 enforces a minimum age requirement of 18 for all members. Our integrated KYC (Know Your Customer) process ensures every person who registers submits valid identification documents. Accounts suspected of belonging to underage individuals will be blocked immediately without exception.
All hpm88 customer support staff have undergone specialised training in responsible gambling. They are trained to recognise signs of problem gambling and respond with empathy, not judgment, when assisting members who need help.
Hpm88's internal system continuously monitors member gameplay patterns. When abnormal patterns are detected — such as a sudden spike in wagering amounts or excessively long play sessions — the system sends automatic alerts and our staff will reach out to the member to offer support.
Every deposit, wagering, and withdrawal transaction is recorded in detail in your account history. This gives you a clear view of how much has been spent over any given period, helping you make smarter financial decisions.
Helpline: If you or someone you know is facing a gambling-related crisis, please contact Social Welfare Centre or a nearby mental health organisation. hpm88 can also be reached via 24/7 Live Chat for referrals to professional support services.
Problem gambling affects not only the individuals involved, but also those around them. hpm88 recognises the vital role family and friends play in the recovery process, and we have steps that concerned third parties can take.
If you are concerned that a family member or friend may be experiencing a gambling problem, you can:
We believe community and family support is part of an effective solution. HPM88 is always ready to work with you through these sensitive situations.
For those who want to continue enjoying gambling as entertainment without falling into problems, here are some practical tips recommended by HPM88: