Hpm88 values your privacy. This document clearly explains how we collect, use, store, and protect the personal information of every member in Malaysia.
We go beyond mere legal compliance — we genuinely prioritise the data security of every hpm88 member.
All data transmitted between your device and hpm88 servers is protected by bank-grade 256-bit SSL encryption — the highest security standard in the industry.
Your personal information is stored on high-standard servers with layered access controls. Only authorised personnel may access such data.
Hpm88 will not sell, rent, or disclose your information to third parties without your consent, except as required by Malaysian law.
You have the right to access, update, and request deletion of your personal data at any time via your account panel or by contacting our support team.
The HPM88 Privacy Policy is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected.
You may opt out of receiving marketing communications at any time. Your preference will be respected and applied within 48 working hours.
Important Note: This Privacy Policy describes HPM88's personal data management practices. By registering or using our platform, you agree to the collection and use of data as described in this document. Please read it carefully.
Hpm88 collects your personal information to enable the platform to operate securely, ensure legal compliance, and deliver the best experience to every member. We only collect data that is strictly necessary and nothing beyond that.
When you register, log in, or interact with the HPM88 platform, we collect the following information:
When you browse or use the HPM88 platform, our systems automatically record the following technical information:
In certain cases, HPM88 may receive information from payment service providers (such as FPX, Touch 'n Go eWallet, or GrabPay) to verify your financial transactions. This information is used solely for verification and security purposes.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | KYC Verification, Fraud Prevention | Full account lifetime + 7 years |
| Financial Information | Deposit & withdrawal processing | Full account lifetime + 7 years |
| Technical Data | Security, fraud detection | 90 days |
| Activity Data | Service improvement | 12 months |
| Communication Information | Customer Support | 3 years |
Every piece of data collected by hpm88 has a clear and legitimate purpose. We do not use your data for any other purpose without prior notice.
Your data enables us to identify suspicious activity, prevent unauthorised access, and protect the integrity of the platform. This includes monitoring unusual login patterns, detecting duplicate accounts, and preventing money laundering (AML).
We analyse usage data in aggregate and anonymised form to understand how members interact with the platform, identify areas for improvement, and develop new features useful to members in Malaysia.
With your consent, HPM88 sends information about promotions, bonuses, and the latest offers via email or SMS. You may opt out of receiving these communications at any time via the unsubscribe link included in every email or through your account settings.
Data Minimisation Principle: hpm88 only collects data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data, and we delete data once it is no longer needed in accordance with our defined retention periods.
HPM88 takes data sharing very seriously. We do not generally share your personal information with external parties. However, there are a limited number of situations where data sharing is necessary:
We work with selected third-party service providers to support platform operations, including payment processors (FPX, TNG eWallet, GrabPay, Boost), cloud service providers, and identity verification solution providers. All third parties are bound by strict confidentiality agreements and may only use your data for purposes we specify.
HPM88 will disclose your personal information when required by Malaysian law, court order, or directive from a competent government authority. In such situations, we will notify you where permitted by law.
In cases of fraud, security threats, or litigation, HPM88 reserves the right to disclose relevant information to the authorities or the company's legal counsel to protect legitimate interests.
Reminder: hpm88 has never sold member personal data to advertisers, data brokers, or any third party for commercial purposes. If you receive an offer claiming to be from hpm88 through unofficial channels, please exercise caution and contact our support team for verification.
Hpm88 continuously invests in security infrastructure to ensure your data is always protected. The technical measures we implement encompass multiple layers of protection.
All communications between your device and hpm88 servers are secured by TLS 1.3 protocol with AES-256 encryption. Passwords are stored using a one-way hashing algorithm that cannot be decrypted, meaning even our staff cannot view your password in its original form.
Access to members' personal data within HPM88's internal systems is restricted based on the "least privilege" principle — only staff who genuinely require access to perform their duties are granted permission. All access is logged and continuously monitored.
Hpm88 systems are monitored around the clock by our cybersecurity team. Any anomalies or threats are identified and addressed immediately. We also conduct regular penetration testing to identify and patch any security vulnerabilities.
In the event of any security incident affecting your personal data, hpm88 will notify you and the Personal Data Protection Commissioner within the timeframe required by law. We will take all necessary steps to contain the incident and prevent it from recurring.
As a Malaysian citizen or resident, you are protected by the Personal Data Protection Act 2010 (PDPA). hpm88 fully respects the rights this law grants you.
You have the right to request a copy of the personal data we hold about you at any time.
You may update or correct inaccurate personal information through your account panel.
You may request data deletion in certain circumstances, subject to legally mandated record retention requirements.
You may withdraw consent for data processing for marketing purposes at any time without any penalty.
To exercise any of the above rights, please contact the hpm88 support team via 24/7 Live Chat. We will process your request within 21 working days as stipulated by the PDPA.
Cookies are small text files stored on your device when you visit a website. hpm88 uses cookies to ensure the platform functions correctly and to provide you with a better experience.
You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the HPM88 platform. For more information on managing cookies in your browser, please refer to your browser's help documentation.
Your personal data may be stored or processed on servers located outside Malaysia, particularly to ensure optimal platform availability and performance. In all such cases, HPM88 ensures that such data transfers are carried out with protections equivalent to or higher than the standards set by Malaysia's PDPA.
We use standard data processing agreements and other recognised protection mechanisms to ensure your data remains secure regardless of where it is physically stored.
The hpm88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect any personal information from minors. If we discover that a child's data has been collected without our knowledge, we will promptly delete that information and close the account in question.
Parental Advisory: If you suspect your child has registered an hpm88 account, please contact our support team immediately. We will respond promptly to resolve the matter.
HPM88 reserves the right to update this Privacy Policy from time to time to reflect changes in operational practices, legal requirements, or platform improvements. When significant changes are made, we will:
Continued use of the hpm88 platform after changes take effect constitutes your acceptance of the updated policy. If you disagree with the changes, please stop using the platform and contact us to close your account.
Hpm88 takes every privacy inquiry and complaint seriously. If you have any questions, concerns, or wish to exercise your rights under PDPA, please contact us through the following channels:
hpm88's Commitment: Privacy is more than a legal obligation for us — it is part of the platform's core values. We are committed to remaining transparent, accountable, and respectful of the trust you place in us when you register with hpm88.