Terms and Conditions HPM88 –
The Complete Guide for Malaysia Members

Registration and Account Eligibility

To register an hpm88 account, you must meet the following requirements without exception. hpm88 reserves the right to reject registration applications or close existing accounts if these requirements are not met at any time.

1.1 Age and Citizenship Requirements

• You must be at least 18 years old on the date of registration.
• You must be a Malaysian citizen or a valid permanent resident.
• HPM88 does not accept registrations from individuals who are underage under local law.
• By registering, you confirm that the age information provided is accurate and truthful.

1.2 Single Account Per Individual

Each individual is only permitted to hold one (1) active HPM88 account at any time. This includes the use of the same device, IP address, bank details, or digital wallet. If we detect more than one account belonging to the same individual, HPM88 reserves the right to:

• Suspension or closure of all involved accounts without prior notice.
• Forfeiture of credit balances and wins across all related accounts.
• Cancellation of all associated active bonuses and promotions.

1.3 Accuracy of Personal Information

You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. This includes your full name, identification number, date of birth, address, phone number, and bank account details. Inaccurate information may result in delays in withdrawal processing or account closure.

Deposits, Withdrawals and Financial Transactions

2.1 Deposit Methods and Limits

HPM88 accepts a range of deposit methods suited to Malaysian users, including FPX (Maybank, CIMB, Public Bank, RHB, Hong Leong Bank), Touch 'n Go eWallet, GrabPay, and Boost. The minimum deposit limit is RM 20 while the maximum limit depends on the selected payment method.

2.2 Withdrawal Process

Withdrawing funds from your HPM88 account is subject to the following conditions:

• The minimum withdrawal limit is RM 30 per transaction.
• Withdrawals can only be processed to a bank account or digital wallet registered under the same member's name.
• Processing time for digital wallets is between 5 to 15 minutes, while bank transfers take 15 to 60 minutes on business days.
• HPM88 does not charge any fees for standard withdrawals; however, your bank or wallet provider may apply their own charges.
• Withdrawals requiring additional review may take up to 24 business hours to process.

2.3 Transaction Verification

Every deposit and withdrawal transaction is recorded in the HPM88 system. You can review your transaction history at any time through your account panel. If there is any discrepancy or issue with a transaction, please contact our support team within 72 hours from the date of the relevant transaction.

Bonuses, Promotions and Wagering Requirements

3.1 Bonus Claims

All bonuses offered by HPM88 — including welcome bonuses, deposit bonuses, weekly cashback, and special promotions — are subject to wagering requirements set separately for each promotion. These wagering requirements must be met before any winnings derived from bonus use can be withdrawn.

• The welcome bonus has a wagering requirement of between 15x to 30x bonus value received.
• The bonus validity period is as stated in each promotion's terms; expired bonuses will be credited automatically.
• HPM88 reserves the right to void bonuses if there are any indications of abuse or fraud.
• Each member is eligible to claim each bonus type once only unless otherwise stated.

3.2 Prohibition on Bonus Abuse

HPM88 employs an advanced detection system to identify bonus abuse. Activities considered as bonus abuse include systematic low-risk wagering, the use of strategies designed to meet wagering requirements without genuine risk, and cooperation between multiple accounts to exploit promotions. Accounts found to be involved in bonus abuse may be subject to closure and forfeiture of funds.

Game Rules and Member Responsibility

4.1 Fair Play

All games on HPM88 use a Random Number Generator (RNG) certified by internationally accredited independent certification bodies. This ensures every game round is truly random and cannot be manipulated by any party, including HPM88 itself.

4.2 Prohibited Conduct

Members are strictly prohibited from engaging in the following activities while using the HPM88 platform:

• Use of automation software, bots, or any unauthorized third-party tools for gameplay.
• Colluding with other players to manipulate game outcomes (collusion).
• Exploiting technical vulnerabilities or bugs in the system to gain an unfair advantage.
• Any form of fraud, falsification of information, or money laundering activity.
• Using another person's account or allowing others to use your account.

Account Security and Privacy Policy

5.1 Account Security Responsibilities

You are fully responsible for maintaining the security of your account login credentials. HPM88 recommends the following security measures:

• Use a strong password — at least 8 characters combining uppercase letters, lowercase letters, numbers, and symbols.
• Enable two-factor authentication (2FA) via your account settings.
• Do not share your login credentials with anyone, including family members.
• Log out of your account after each session, especially when using a shared device.
• Report any suspicious activity to our support team immediately.

5.2 Data Encryption and Protection

HPM88 uses 256-bit SSL encryption technology to protect all communications between your device and our servers. Your personal and financial information is stored on secure servers with strict access controls. HPM88 will not sell, rent, or disclose your personal information to third parties without your consent, except as required by law.

Responsible Gaming

HPM88 is deeply committed to responsible gaming. We recognise that gambling can be addictive for some individuals, and we provide tools and resources to help our members stay in control.

6.1 Responsible Gaming Tools

HPM88 provides the following self-control tools to all members at no charge:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Limit: Limit your playing time per session to avoid excessive gaming.
• Loss Limit: Set the maximum loss limit you are comfortable with within a specified period.
• Temporary Pause: Suspend your account for 24 hours, 7 days, 30 days, or a longer period.
• Self-Exclusion: Permanently close your account if you choose to stop playing entirely.

6.2 Signs of Problem Gambling

If you or someone you know shows signs of a gambling problem — such as betting beyond your means, borrowing money to gamble, or neglecting family and work responsibilities — please seek professional help immediately. More information is available on the Responsible Gaming ours.

Account Closure and Enforcement Actions

7.1 Account Closure by Member

You may close your HPM88 account at any time by contacting our support team. Before closure, ensure all pending withdrawals have been processed and there are no active bonuses in progress. Any valid remaining balance will be returned to the original payment method within 3 to 5 working days.

7.2 Account Closure by HPM88

HPM88 reserves the right to suspend or close a member's account without prior notice if:

• Fraudulent activity or money laundering has been detected.
• The member has violated any terms stated in this document.
• Registration information found to be false or misleading.
• Multiple accounts detected.
• Instructions received from legal authorities.

Liability Limits and Disclaimer

HPM88 and its affiliates shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of this platform, including but not limited to financial losses from gambling activity, technical disruptions, internet connection failures, or unauthorised access to your account resulting from your own negligence.

All games on HPM88 involve financial risk. You should only bet with money you can afford to lose. Past wins do not guarantee future wins, and no strategy can guarantee profit in games of chance.

Applicable Law and Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where hpm88 operates. Any dispute arising from or relating to the use of this platform shall first be resolved through negotiation between both parties. hpm88 is committed to resolving all member complaints fairly, transparently, and within a reasonable timeframe.

To submit a formal complaint, please contact our customer support team via Live Chat available 24/7 or through our official email. We commit to responding within 48 working hours for each complaint received.